Privacy Policy
Your privacy and data security are fundamental to our business relationship. This policy outlines how we collect, use, and protect your information.
1. Data Collection Scope
We collect information you voluntarily provide through our business inquiry forms and communications:
Contact Information
- • Company name and business registration details
- • Contact person name and job title
- • Email address and phone number
- • Business address and location
Business Requirements
- • Product specifications and quantity needs
- • Target market and distribution channels
- • Packaging and customization preferences
- • Timeline and delivery requirements
2. Data Usage Purpose
Your information is used exclusively for legitimate business purposes related to our OEM/ODM manufacturing services:
Business Communication
Responding to inquiries, providing quotations, and maintaining ongoing project discussions.
Order Processing
Managing production schedules, quality control, and delivery coordination.
Sample & Documentation
Preparing samples, certificates, and compliance documentation for your market.
Logistics Support
Coordinating shipping, customs clearance, and delivery tracking services.
3. Information Confidentiality Commitment
We maintain strict confidentiality standards to protect your business information and competitive advantage:
Zero Third-Party Disclosure
Your business information, product specifications, pricing details, and market strategies are never shared with third parties without your explicit written consent.
Internal Access Control
Only authorized personnel directly involved in your project have access to your information.
Secure Data Storage
All client data is encrypted and stored in secure systems with regular backup protocols.
Non-Disclosure Agreements
All employees and partners sign comprehensive NDAs covering client confidentiality.
4. Your Data Rights
You maintain full control over your personal and business information at all times:
Right to Modify Information
Update your contact details, business requirements, or project specifications at any time.
Contact us via WhatsApp (+86 18229445994) or email (winnigeng@lotuspaper.com.cn) with updated information.
Right to Data Deletion
Request complete removal of your information from our systems (subject to legal retention requirements).
Deletion requests are processed within 30 business days, with confirmation provided upon completion.
Right to Data Access
Request a complete copy of all information we have stored about your business.
Data access requests are fulfilled within 15 business days in a secure, readable format.
Privacy Questions or Requests?
For any privacy-related inquiries, data modification, or deletion requests, please contact our data protection team: